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  Safety/Warranty Details l Venting Methods
Safety Details
Always read and understand your owners manual.

Due to high temperatures, the appliance should be located out of traffic and away from furniture and draperies.

Children and adults should be alerted to the hazard of high surface temperature and should be kept away to avoid burns or clothing ignition.

Installation and repair should be done by a qualified service person.

When used without adequate combustion and ventilation air, heater may give off CARBON MONOXIDE, an odorless, poisonous gas.

These heaters have a pilot light safety system that turns the heater off if not enough fresh air is available. Do not tamper with this safety system. If the heater shuts off, do not re-light until you provide fresh air. If the heater keeps shutting off, have it serviced. Keep the burner and control compartment clean.

Carbon monoxide poisoning may lead to death. Early signs of carbon monoxide poisoning resemble the flu, with headache, dizziness, and/or nausea. If you have these signs, the heater may not be working properly. Get fresh air at once and have the heater serviced.

Some people-pregnant women, persons with heart or lung disease, anemia, those under the influence of alcohol, those at high altitudes are more affected by carbon monoxide than others.

These heaters are design certified in accordance with American National Standards Institute Z21.11.2a (latest standard) by the American Gas Association Laboratories as Unvented Room Heaters.

The installation must conform to local codes. In the absence of local codes, the installation must conform with American National Standard (National Fuel Gas Code) known as NFPA 54 and ANSI Z223.1 (latest edition) available from the American National Standards Institute, Inc., 11 West 42nd St., New York, N.Y. 10036, or from the National Fire Protection Association, Batterymarch Park, Quincy, Massachusetts 02269. Back to Top


Warranty Details
Vangard
All parts have a limited four-year warranty. Stainless Steel burners carry a limited five-year warranty. All accessories have a one-year warranty. Manufacturers warranty does not include labor. Back to Top

Empire - Cast Iron Stoves
All parts carry a two-year limited warranty. Manufacturers warranty does not include labor. Back to Top

Empire - Vent-Free Room Heaters
All parts carry a three-year limited warranty. Manufacturers warranty does not include labor. Back to Top

Empire - Vent-Free Logs for Gas Fireplaces
All parts carry a three-year limited warranty. Manufacturers warranty does not include labor. Back to Top

Heatmaster
All logs manufactured by Heatmaster, Inc. have a lifetime warranty against breakage due to heat to the original owner in the original installation. Other components are fully warranted against defective materials or workmanship to the original consumer purchase. See individual product warranty for complete information. Back to Top

Peterson
Lifetime warranty on Real-Fyre Gas Logs. All Real-Fyre Gas Logs are warranted for as long as you own them. Five-year warranty on burner assemblies. All Real-Fyre valves and controls are covered by a separate one-year limited warranty. Manufacturers warranty does not include labor.
This warranty applies only to the original purchaser and to Real-Fyre products purchased primarily for personal, family or household purposes. This warranty does not cover parts becoming defective by misuse, accidental damage, improper handling and/or installation (log sets must be installed as outlined in the enclosed instructions). It does not cover labor or labor-related charges. It specifically excludes liability for indirect, incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you. Back to Top

Our website features just a small portion of the products that we have available for quick shipment. Any other fireplace products that may interest you can be conveniently ordered by calling 1-877-907-6634 or sales@highpointfireplace.com.